--- title: "Tom Knight | Frively | Websites for Local Businesses" description: "Technical Director at Frively. Tom's career has taken him from education software to projects with global brands like Walmart, and five years running an enterprise-grade salon platform with over 2,000 users. At Frively, he puts that same technology to work for local businesses." canonical: "https://www.frively.com/team-members/tom-knight" --- ![Smiling man with round glasses wearing a gray polo and black collar on light gray background](/_next/image?url=%2Fapi%2Fmedia%2Ffile%2Ftom-knight-cto.jpeg%3Fv%3D1772187196179&w=1536&q=75&dpl=dpl_GpfLCefDyU814f74kzfmwGPtuZrb) # Tom Knight Co Founder ## Contact Information [01273 112456](tel:01273 112456) [hello@frively.com](mailto:hello@frively.com) ## Schedule Monday - Friday ## Authored Blog Posts - [![Worried workshop worker leans on bench with headline: "Why isn't my website getting enquiries?"](/_next/image?url=%2Fapi%2Fmedia%2Ffile%2Fwebsite-not-getting-enquiries-header.jpg%3Fprefix%3Dtenants%252F691b30e96e6ad8298234a312%26v%3D1780473656963&w=1536&q=75&dpl=dpl_GpfLCefDyU814f74kzfmwGPtuZrb) ### Why isn't my website getting enquiries? | Frively If your website looks fine but the enquiries never come, here is what is quietly going wrong, and the three things a site needs to actually bring in work. Read more ](/blog/website-not-getting-enquiries) - [![Smiling woman in teal booth with AI content suggestion bubbles (blog ideas, outline, scheduled posts)](/_next/image?url=%2Fapi%2Fmedia%2Ffile%2Fsmiling-woman-ai-suggestions-frively.png%3Fprefix%3Dtenants%252F691b30e96e6ad8298234a312%26v%3D1779991877645&w=1536&q=75&dpl=dpl_GpfLCefDyU814f74kzfmwGPtuZrb) ### How to use AI to plan blog content for your local business A five-step method for using ChatGPT and Claude to plan blog content that brings local customers to your website, built around one core principle: be specific. Read more ](/blog/how-to-use-ai-for-blog-content-local-business) Show more posts - [![Person holding phone showing 'Book a Call with Accountant' form while laptop displays same booking page on wooden desk](/_next/image?url=%2Fapi%2Fmedia%2Ffile%2Fbook-call-accountant-phone-laptop-desk.png%3Fv%3D1771749174909&w=1536&q=75&dpl=dpl_GpfLCefDyU814f74kzfmwGPtuZrb) ### Contact pages that turn visits into enquiries Simple contact page fixes for accountancy firms so more visitors call, enquire, or book a consultation without friction. Read more ](/blog/contact-page-fixes-for-accountants) - [![Small business owner looking at a laptop screen stuck on ‘LOADING…’, with an overlaid title snippet reading ‘Why is my small business website slow?’ in a warm home-office setting.](/_next/image?url=%2Fapi%2Fmedia%2Ffile%2Fwhy-is-my-small-business-website-slow-hero.png%3Fv%3D1772192371727&w=1536&q=75&dpl=dpl_GpfLCefDyU814f74kzfmwGPtuZrb) ### Why Your Small Business Website Is Slow and What It Is Costing You A slow website quietly costs local businesses bookings every day. Here is why it happens, what it means for your enquiries, and how to fix it. Read more ](/blog/why-is-my-small-business-website-slow) - [![Man in car scrolling smartphone showing 'accountant near me' search results](/_next/image?url=%2Fapi%2Fmedia%2Ffile%2Fman-searching-accountant-on-phone-in-car.png%3Fv%3D1770639689841&w=1536&q=75&dpl=dpl_GpfLCefDyU814f74kzfmwGPtuZrb) ### Why mobile speed matters for accountant enquiries Most clients search on a phone. Learn how slow pages and clunky layouts reduce calls and consultation requests and what to fix first. Read more ](/blog/mobile-speed-for-accountant-enquiries) ## About Tom Tom is Co Founder at Frively. His background is in large-scale technology, the kind of tools and infrastructure that have traditionally been out of reach for smaller businesses. He started his career building software for education, before moving on to projects with global brands including Walmart. For the last five years, he has built and maintained a fully functioning salon management, marketing, and booking platform serving over 2,000 businesses and processing hundreds of thousands of transactions every month. Along the way, Tom became an expert in building enterprise-level websites and competing with international, highly funded brands. Frively began with a conversation between Tom and Kate. They were talking about the local businesses around them and asking what would happen if the kind of global web technology Tom had been working with was applied to a business competing locally. At the time, Tom laughed and said, "Well, it just wouldn't be fair on the others, would it?" That was the moment Frively started. One year on, Frively has built over a hundred high-performing websites. Without exception, those local businesses now dominate Google in their area, appearing routinely at the top for both branded and non-branded searches, and turning that visibility into more bookings, more conversions, more customers, and increased sales. Tom loves nothing more than seeing small and medium-sized local businesses being championed and getting everything they richly deserve. At Frively, he gets to take the power and precision of enterprise-level web technology and put it to work for businesses that have never had access to it before. Nothing gets him going quite like watching a business that was invisible online suddenly start dominating its local market. Outside of Frively, Tom is a dedicated family man, married with four children. He has worked alongside Kate for six years. ### Experience 10\+ years ### Specialities Next JS AI SEO Design ## Client Reviews 5.0 Based on 10 reviews - N Nicolas Ablitt > Frively has been a game changer for us. The gift cards and marketing tools are brilliant and so easy to use. Everything just works and saves us a huge amount of time. Customer service is always excellent and the value for money is outstanding. Could not recommend it more. - D Debbie Wiseman - Classic Hair Co - Tilbury > Frively Social has made a huge difference to our salon. We have seen a big jump in awareness and engagement, plus more new clients coming through the door. It has also lifted team morale because the pressure of doing our own social media is gone. Flexible, helpful and excellent value. - N Nicki Tregembo > We went from 10 pages in our old site to 113 in Frively. From ranking for our own name locally to what we do nationally. We have seen an increase in bookings, enquiries and new clients. Excellent service and value. Thank you. Show all reviews - N Nigel Haffenden (John Richards) > We moved to Frively. Went from no ranking to page 1 and had our best quarter in 20 years! Amazing service, all done for us, and it keeps being improved. Very highly recommended. - N Nicki Cattell > We moved to Frively just a few months ago and now appear at the top of Google. More visitors, more enquiries and more clients. The team are amazing to deal with. we recently won an award. I sent the information and it was on our site in a few hours. Really friendly, helpful and fast. Cannot recommend them enough! - B Ben Morphy (Ginkgo) > I have been struggling with maintaining my own website for ages with pretty limited results. The team at Frively took over recently and I am amazed at how quickly we are starting to rank for so much more than our own name! We were on page 6 and are now on page 1! Really good and quick progress. The team are excellent, did everything for me and update it constantly. - R Rebekah Todd (Todd Hairdressing) > Our website is fast, looks great and we get more new business than ever. Our Google and AI keywords are driving more bookings and enquiries. The team at Frively are super responsive. Any changes or updates are normally dealt with very promptly and I love that there are no unexpected bills. We also get really good advise. Excellent service thank you. - B Beverley Kipling (Directors Cut) > The Frively team are brilliant! My business is stronger that it has been in all of its 25 years. New clients at an all time high. More online enquiries. In a very short time we went from being nowhere on Google to getting new business every day. - S Sally Priscott - Honeys - Taunton > 100% more new clients, hundreds of monthly online bookings, and an online presence better than at anytime in the last 25 years. Frively is brilliant! And they do it all for me. - T Tracy Essam (The Pamper Suite) > Since moving to Frively our web traffic has increased 10x. We doubled our new client rates and online bookings have gone through the roof! ## Authored Blog Posts - [![Worried workshop worker leans on bench with headline: "Why isn't my website getting enquiries?"](/_next/image?url=%2Fapi%2Fmedia%2Ffile%2Fwebsite-not-getting-enquiries-header.jpg%3Fprefix%3Dtenants%252F691b30e96e6ad8298234a312%26v%3D1780473656963&w=1536&q=75&dpl=dpl_GpfLCefDyU814f74kzfmwGPtuZrb) ### Why isn't my website getting enquiries? | Frively If your website looks fine but the enquiries never come, here is what is quietly going wrong, and the three things a site needs to actually bring in work. Read more ](/blog/website-not-getting-enquiries) - [![Smiling woman in teal booth with AI content suggestion bubbles (blog ideas, outline, scheduled posts)](/_next/image?url=%2Fapi%2Fmedia%2Ffile%2Fsmiling-woman-ai-suggestions-frively.png%3Fprefix%3Dtenants%252F691b30e96e6ad8298234a312%26v%3D1779991877645&w=1536&q=75&dpl=dpl_GpfLCefDyU814f74kzfmwGPtuZrb) ### How to use AI to plan blog content for your local business A five-step method for using ChatGPT and Claude to plan blog content that brings local customers to your website, built around one core principle: be specific. Read more ](/blog/how-to-use-ai-for-blog-content-local-business) Show more posts - [![Person holding phone showing 'Book a Call with Accountant' form while laptop displays same booking page on wooden desk](/_next/image?url=%2Fapi%2Fmedia%2Ffile%2Fbook-call-accountant-phone-laptop-desk.png%3Fv%3D1771749174909&w=1536&q=75&dpl=dpl_GpfLCefDyU814f74kzfmwGPtuZrb) ### Contact pages that turn visits into enquiries Simple contact page fixes for accountancy firms so more visitors call, enquire, or book a consultation without friction. Read more ](/blog/contact-page-fixes-for-accountants) - [![Small business owner looking at a laptop screen stuck on ‘LOADING…’, with an overlaid title snippet reading ‘Why is my small business website slow?’ in a warm home-office setting.](/_next/image?url=%2Fapi%2Fmedia%2Ffile%2Fwhy-is-my-small-business-website-slow-hero.png%3Fv%3D1772192371727&w=1536&q=75&dpl=dpl_GpfLCefDyU814f74kzfmwGPtuZrb) ### Why Your Small Business Website Is Slow and What It Is Costing You A slow website quietly costs local businesses bookings every day. Here is why it happens, what it means for your enquiries, and how to fix it. Read more ](/blog/why-is-my-small-business-website-slow) - [![Man in car scrolling smartphone showing 'accountant near me' search results](/_next/image?url=%2Fapi%2Fmedia%2Ffile%2Fman-searching-accountant-on-phone-in-car.png%3Fv%3D1770639689841&w=1536&q=75&dpl=dpl_GpfLCefDyU814f74kzfmwGPtuZrb) ### Why mobile speed matters for accountant enquiries Most clients search on a phone. Learn how slow pages and clunky layouts reduce calls and consultation requests and what to fix first. Read more ](/blog/mobile-speed-for-accountant-enquiries)