Search Engine Optimisations for Salons

Reviews & Reputation Boost

The Reviews & Reputation Boost service helps you generate more high-quality Google reviews, respond consistently, and strengthen the trust signals that influence bookings. It puts simple, repeatable systems in place so you can build your reputation without chasing customers or spending hours managing reviews.

More information

What the Reviews & Reputation Boost includes

This service improves the signals that influence local visibility and customer confidence, especially on Google Business Profile.

Review request journey set up for real customers (SMS, email, QR and in-person prompts)
A dedicated review landing page to reduce friction and improve conversion
Suggested messaging and response templates to save time and keep replies consistent
Practical guidance for handling negative feedback and protecting your rating
Review monitoring and alerts so nothing is missed
On-site website improvements to support trust and conversion (where relevant)
Clear tracking of review volume, response rate and overall momentum

When this service is a good fit

You get steady footfall or appointments, but few customers leave reviews
Competitors appear above you in the local map results despite similar services
Reviews come in bursts, then stop, so your profile looks inactive
You are too busy to respond quickly, so reviews sit unanswered
You want a more consistent reputation that helps turn searches into bookings

How delivery works

We start by reviewing your current review profile, recent customer journey and how people find you online. Then we build the review request flow and landing page, and provide ready-to-use templates so your team can ask and respond consistently. Once everything is live, we monitor performance and make small adjustments to improve review velocity and response rate.

What happens after launch

You keep the tools and processes, so reviews continue to build over time. Ongoing monitoring keeps responses timely and helps spot issues early, while periodic optimisation improves the wording and prompts based on what is working best.

Client Reviews

5.0

Based on 15 reviews

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Nicki Tregembo
We went from 10 pages in our old site to 113 in Frively. From ranking for our own name locally to what we do nationally. We have seen an increase in bookings, enquiries and new clients. Excellent service and value. Thank you.
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Nigel Haffenden (John Richards)
We moved to Frively. Went from no ranking to page 1 and had our best quarter in 20 years! Amazing service all dine for us and it keeps being improved. Very highly recommended.
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Nicki Cattell
We moved to Frively just a few months ago and now appear at the top of Google. More visitors, more enquiries and more clients. The team are amazing to deal with. we recently won an award. I sent the information and it was on our site in a few hours. Really friendly, helpful and fast. Cannot recommend them enough!

Show all reviews

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Ben Morphy (Ginkgo)
I have been struggling with maintaining my own website for ages with pretty limited results. The team at Frively took over recently and I am amazed at how quickly we are starting to rank for so much more than our own name! We were on page 6 and are now on page 1! Really good and quick progress. The team are excellent, did everything for me and update it constantly.
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Nicolas Ablitt
I thought our last site was good, but now I realise it was a smart looking directory listing. Since we moved to Frively our site delivers new business every day and we dominate searches locally. If we want a change, they just do it and often recommend changes that always make the results even better. Outstanding service and could recommend more highly.
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Simon Bailey (Baileys)
If you had have told me the impact a Frively Site would have on my business I would not have believed you! We have gone from having no online presence to dominating our local area for dozens of search terms and get new clients and enquiries every day. Outstanding service, technically brilliant and amazing value. Thank you Frively.
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Rebekah Todd (Todd Hairdressing)
Our website is fast, looks great and we get more new business than ever. Our Google and AI keywords are driving more bookings and enquiries. The team at Frively are super responsive. Any changes or updates are normally dealt with very promptly and I love that there are no unexpected bills. We also get really good advise. Excellent service thank you.
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Belle Fontaine (The Dolls House Boutique)
When we got in touch with Frively we had no online presence. People searching for our business name might have found us but we certainly didn't rank for any valid keywords. We are based in Eastbourne which is a competitive town and lots of businesses are very established online. Within just a few months we don't just rank we dominate. The Frively team said this would happen but I couldn't believe till it came true. If you have a local business and want to be relevant online locally. Get in touch they are brilliant!
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Beverley Kipling (Directors Cut)
The Frively team are brilliant! My business is stronger that it has been in all of its 25 years. New clients at an all time high. More online enquiries. In a very short time we went from being nowhere on Google to getting new business every day.
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Mark Murray (Cruz)
Our website dominates all local searches for our business in our area. We have a New Client Banner that gives us a content flow of new clients and get over double the number of new cluents we have ever had. An outstanding value service!

Frequently Asked Questions

Do you help with Google reviews only, or other platforms too?

The focus is usually Google because it has the biggest impact on local visibility and customer trust. If you also need Facebook or industry platforms, the same request flow and templates can be adapted.

How quickly will I see results?

Most businesses see review activity improve soon after the request flow goes live. Local ranking movement can take longer because it depends on competition, consistency and overall profile strength.

Will this require a new website?

Not always. If your current site can support a review landing page and a few small trust improvements, we can work with what you have. If the site is limiting performance, we will recommend the simplest fix.

How do we ask customers for reviews without being pushy?

We set up short, polite messages and in-person prompts that feel natural at the end of a great service. The goal is to make leaving a review easy, not awkward, and to stay within platform guidelines.

Can you help if we have negative reviews?

Yes. You will get response templates and guidance to handle complaints calmly and professionally. We also improve the flow so more satisfied customers are prompted to share feedback, helping balance your overall rating over time.