Small and Local Businesses

Illustration of a five star customer review card with a cursor selecting it

How to get more Google reviews, and what to do about the bad ones

Reviews decide who gets called. Here is a system for asking that actually works, and a calm way to handle the review you wish you did not have.

Close up of the Google Maps app icon on a phone screen

SEO · 4 min

Why your business has vanished from Google Maps, and how to get it back

Illustration of a laptop showing a rising performance graph beside the letters SEO

SEO · 4 min

What is local SEO, and what does it change for a local business?

Customer smiling at her phone, with the question "How fast should you reply to enquiries?" and a 5 minute, 1 hour, 1 day timeline.

Small and Local Businesses · 3 min

How fast should you reply to a new enquiry?

Local salon owner in her shop next to the question "Why isn't my business showing up on Google?"

SEO · 3 min

Why isn't my business showing up on Google?

Website service cards for central heating, power flushing, and radiator installation with photos and call buttons

Small and Local Businesses · 3 min

How to attract new customers to your local business

Small business owner considering whether she needs a website, beside the question "Do I need a website?"

Small and Local Businesses · 3 min

Do I need a website for my business?

ChatGPT answer recommending a Brighton electrician with a Citations panel listing the business website, Checkatrade and its Google Business Profile

SEO · 3 min

Is your business showing up when people ask ChatGPT?

Website article layout with headline "Is Checkatrade worth it? Wrong question." and overlaid info cards on a blurred tradesman photo

Plumbing and Heat Engineering · 6 min

Is Checkatrade worth it? The question every trade should be asking differently

Google Ads logo and SEO logo side by side, comparing paid ads with organic search for small businesses.

SEO · 3 min

Google Ads vs organic results: what's the difference?

Websites · 5 min

Why your Google Business Profile is key to ranking locally